8×5 support
By phone, e-mail or on site – with direct contacts.
Support & maintenance
One contact person at your side.
Individual support services and software maintenance contracts that preserve the value of your investment – around the clock for business-critical applications.
Investment protection
Reliable support is not an extra.
In times of short product life cycles and necessary operating system or hardware changes, professional support is essential to secure your software investment in the long term.
Whether updates, upgrades, platform changes or licence changes – we advise and supply you directly. Your success is what drives us.
8×5phone, e-mail and on-site support
24×7for business-critical applications
Freeinitial information and advice
Scope of services
Our service
Updates & upgrades
Updates, upgrades and trade-ups for your software.
Platform changes
Safe guidance through operating system and hardware changes.
Licence changes
Advice and implementation when your licences change.
24×7 support
Always reachable outside business hours – including updates and technical advice.
IT monitoring
Continuous monitoring of your systems that detects problems early and prevents outages.
Not quite what you need? We will agree on your very own solution.The initial information and advice meeting is, of course, free of charge.
FAQ
Frequently asked questions
Your question isn't listed? Give us a call or write to us – we answer personally.
What does standard support include?
Phone, e-mail and on-site support (8×5), updates, upgrades and trade-ups, platform changes and licence changes.
Is there support outside business hours?
Yes. Our 24×7 support guarantees constant availability for business-critical applications.
What does IT monitoring do?
It monitors your IT systems continuously, detects problems early and helps prevent outages.
Can we agree on individual services?
Yes. For requirements beyond the standard offer, we develop a tailor-made solution together with you.
Contact
Got a project in mind?
Let's talk.
Tell us about your idea – we will get back to you personally and advise you without obligation.